AppiReview
ResQ Club
Food & Drink

ResQ Club

by ResQ Club
3.8Rated 3.8 out of 5
Ratings
20K
Downloads
1M+
Screenshot 1Screenshot 2Screenshot 3Screenshot 4Screenshot 5

Overview

Addressing food waste is a key objective of modern environmental initiatives, leading to the creation of digital surplus marketplaces. ResQ Club, a Finnish sustainable-tech platform, connects consumers with local restaurants, cafés, bakeries, and florists offering surplus products at discounted prices. These high-quality items would otherwise go to waste, making the app a practical tool for environmental sustainability.

To encourage quick action, the platform enforces a one-minute cart holding reservation limit. If the checkout process is not completed within sixty seconds, the item is returned to the public marketplace to minimize the risk of food spoilage. All listed surplus items must be priced at a minimum of below standard retail value. The platform adds a small service fee (such as €0.20) to each transaction to cover operational costs.

The app's interface features map and list views showing nearby active offers, along with vendor ratings and a favoriting system. However, a redesign introduced some user interface challenges. Users noted that the map interface has restrictive visibility thresholds, and accessing menu details requires more steps than before. Performance reviews also report occasional app crashes on checkout screens.

Pros & Cons

Pros
  • The platform offers high discounts (30-60%) on surplus meals, baked goods, and flowers.

  • Every transaction directly reduces landfill waste, helping users lower their ecological footprint.

  • Favoriting features and custom notifications keep users updated when local stores list new surplus.

  • Clear food safety standards are maintained, including strict rules against listing items past their "use by" dates.

  • Multiple payment options are supported, including debit/credit cards, Google Pay, and localized digital wallets.

Cons
  • Map view changes can require extra steps to locate venues and view detailed listings.

  • Some payment methods can experience processing errors that cancel orders before checkout is complete.

  • The app does not support home delivery, requiring users to physically pick up orders.

  • Pickup times are set by merchants and are often short, offering limited flexibility.

Download

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FAQs

What happens to food that is not purchased by the end of the pickup window?

Unsold items are managed by merchants and may be discarded or composted. Users must pick up purchased items within the specified time window.

Is home delivery available for rescued food items?

No, the service operates on a click-and-collect model. Users must pick up items in person at the merchant's physical location.

Why is there a one-minute checkout limit on cart items?

Because surplus quantities are limited and time-sensitive, the app uses a short cart hold to ensure available items are not held indefinitely.

What payment methods are supported in the app?

The platform supports major credit and debit cards, Google Pay, and region-specific digital wallets like MobilePay.

What should I do if a venue is closed during my pickup window?

If a store is closed during the specified pickup hours, users should submit a problem report in the app to request assistance from customer support.

Hot Reviews

Helpful for Sustainable Eating
★★★★★

The app is highly valuable for rescuing quality food at lower prices while helping to reduce local environmental waste.

Redesign Usability Concerns
★★★★★

The recent interface update makes searching more difficult by hiding store names behind icons and limiting map zoom features.

Checkout Errors
★★★★★

Glitches during checkout can cause the payment screen to freeze, which may cancel the order and remove the item from availability.

Significant Portion Variation
★★★★★

The quality of meals is generally very high, but the exact portion sizes of the rescued items can vary compared to normal menus.